HRAD4Y - Organizational Effectiveness

All organizational results are a product of the way an organization's systems and processes are aligned.

The Organizational Effective Cycle

Many organizations experience challenges trying to solve problems with a quick-fix approach. This may cause problems that are worse than the original problem. To produce organizational changes that achieve results, every system and process must be aligned with the customer and stakeholder needs.

Organizational effectiveness is a powerful tool for evaluating and designing processes that produce the results you desire. This assists the organizations to diagnose the root causes of current challenge and subsequently designing new processes and systems to address or eliminate the challenges. Organizational effectiveness is a proactive approach to organizational change, one that focuses on helping your organization prevent problems and to meet customer and stakeholder needs.

Planning Organizational Change:

When planning organizational change, you must diagnose before you prescribe. By diagnosing, you gain a better understanding of how organizational elements affect the overall performance. The planning process enables you to:

Understand customer and stakeholder needs.
Define and measure the results.
Quantify the gap between the stakeholders needs and current results.
Identify work behaviors that influence results.
Analyze the dynamics that drive cultural behavior.
Evaluate whether your organization's current processes are aligned with the organization's mission and strategy.
Compare the mission and strategy with customer and stakeholder needs.

The Design Process:

After diagnosing your organization's challenges, aligning the systems and processes to meet customer and stakeholder needs. The Design process will then help you to:

Create an organizational mission and vision compatible with stakeholder needs.
Formulate a strategy that aligns with the mission, vision, and values.
Develop core processes that are in harmony with the organization's strategy.
Anticipate redesign processes and how it will affect employee behavior.
Predict how new behavior will affect results.