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The
best organizational design can be nothing but a plan of intended
initiatives. In the delivery process, the design needs to be put
into action. To do this, employees' behaviors must be aligned with
stakeholder needs. If the design spells out the required
behaviors the change will occur rapidly, and results will be
achieved faster.
Elements of the
Organizational Effectiveness Cycle
Customer and
Other Stakeholder Needs:
Needs the
organization must fulfill to survive.
Mission,
Vision, and Values:
Aspirations
of the organization.
Strategy:
Detailed plan
of how the organization will fulfill its mission, vision, and
values.
Processes:
What moves
the mission, vision, values, and strategy of the organization
forward?
Culture:
Work habits,
norms, and values and how the vast majority of the
employees operate.
Results:
What is
actually produced by the organization?
People:
The
programmers of the model. (Often, the people's paradigms, not
the formal mission and strategy, set the direction for daily
activities.)
Principles:
Natural laws
that govern the success or failure of all organizational
endeavors.

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