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A real challenge for management today is to foster the kinds of leadership patterns that will help engage everyone throughout the organization.

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Characteristics and Competencies of an Effective Leader


Developing leaders includes not only competence, but character as well. Increasing leaderships all around skills will result in the following:

  • Define their contributions within the role

  • Increase resourcefulness and initiative

  • Manage performance through a balance of accountability and trust

  • Give constructive feedback

  • Improve team decision-making by encouraging diverse viewpoints

Four Leadership Competencies:

  1. Forming a vision which provides people with a bridge to the future

  2. Giving meaning to that vision through communication

  3. Building trust, "the lubrication that makes it possible for organization to work"

  4. Searching for self-knowledge and self-regard

Characteristics of an Effective Leader:

  • Gives direction, sets an example, and shares risks or hardship on an equal footing

  • Wins respect without courting popularity

  • Leads by example; practices what he or she preaches

  • Listens with understanding; willing to discuss and solve problems; open to ideas; gives time to listen

  • Supports and helps; backs you up; is on your side; remembers your problem

  • Uses team approach; helps group reach better decisions; facilitates cooperation

  • Avoids close supervision; does not over boss; does not dictate or rule by the book

  • Delegates authority; trusts group; relies on their judgment; permits group decision; has faith in the creativity of others

  • Communicates openly and honestly

  • Brings out best in their team; has common touch with the workers

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