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It
is important to interpret a candidate’s answers properly
and not jump to conclusions. It is important to explore the
answers during the conversation and try to understand the person’s
definition, circumstance and perspective at the time the situation
happened. Use the STAR technique and follow up with additional
probing questions for clarity, such as:
Some
organizations use profiling systems (DISC, Kersey, etc), which
present an opportunity for the organization to assess the
candidate’s natural tendencies and match them to the characteristics
and traits of the role. This gives you
insight to setting a foundation for future development, capitalizing
on strengths and bridging the gaps of possibility.
It may helpful to identify a profile of common traits shared among successful employees. These characteristics may include:
General Traits:
Personality
Characteristics and Demonstrated Attributes:
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Tenacity,
hands-on, “does whatever it takes to win” attitude.
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Willingness
to take calculated risks.
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Persuasiveness.
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Analytical
ability.
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Resourcefulness, creativity, out-of-the-box thinking.
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Organization,
time management, and business planning.
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Self-motivated and goal oriented with short and long term career
focus.
Management and
Leadership Skills:
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Management
style involves leading by example.
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Team building
and autonomy.
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Ability to
coach and motivate all levels of performance.
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Encourages
communication between team members and facilitates collaborating
and strategizing with other personnel.
The above list
helps you to assess the candidate’s skills, abilities, and
attitudes. Pre-planned questions are designed to
be consistent and allow for lead-ins to further explore the candidate’s
background and experience.

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